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Connecticut Children's

Patient Access Associate II – Central Financial Clearance

Connecticut Children's

Coordinate multiple complex functions within the Patient Access department at Connecticut Children’s. Resolve inquiries and offer solutions while promoting teamwork and core values.

Posted 4/27/2026full-timeHartford • Connecticut • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Coordinates and performs multiple complex functions within the Patient Access department.
  • Utilizes judgment to interpret department policies to resolve routine to complex inquiries/patient account problems with other departments.
  • Identifies opportunities for process improvements and offers potential solutions.
  • Participates in meetings as a representative of the department.
  • Serves as a resource to team members for training, problem resolution, etc.

Requirements

What you’ll need
  • High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.
  • 5-7 years directly related experience preferred; Healthcare experience required.
  • Intermediate knowledge of MS Word and Excel.
  • ADT systems and Insurance Verification systems (EPIC preferred).
  • Knowledge of Managed Care, referral/pre-certification/authorization process.
  • HIPAA.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
MS WordExcelADT systemsInsurance Verification systemsEPICManaged Carereferral processpre-certification processauthorization process
Soft Skills
judgmentproblem resolutiontrainingcommunicationteam collaboration
Certifications
High School DiplomaGED