Connecticut Children's

Patient Access Associate I

Connecticut Children's

full-time

Posted on:

Location Type: Office

Location: Hartford • Connecticut • United States

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About the role

  • Under general supervision, coordinates and performs a variety of administrative, registration and financial support duties for the unit/department.
  • Utilizes judgment to interpret department policies to resolve routine inquiries/problems.
  • Identifies opportunities for process improvements.
  • Performs all duties in a manner that promotes a team concept and reflects the mission, behaviors, core values and philosophy of CT Children’s.

Requirements

  • Education Required: High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.
  • Experience Required: 3-5 years directly related customer service experience required.
  • Education Preferred: Associate's degree preferred.
  • Experience Preferred: Healthcare experience preferred.
  • Working knowledge of MS Word and Excel.
  • ADT systems and Insurance Verification systems (EPIC preferred).
  • Knowledge of Managed Care, referral/pre-certification/authorization process.
  • HIPAA
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceprocess improvementinsurance verificationmanaged carereferral processpre-certificationauthorization processMS WordMS ExcelADT systems
Soft Skills
judgmentteamworkproblem-solvingcommunicationorganizational skills