Application Architect – CRM, LOS

connectFirst Credit Union

Applications Architect leading the design and delivery of CRM and LOS systems at Servus Credit Union. Overseeing development lifecycle and ensuring robust, scalable, and compliant solutions.

Posted 6/17/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

JavaScriptMicroservicesSQLTypeScript

About the role

Key responsibilities & impact

Lead the design and development of CRM and LOS software solutions, ensuring robustness, scalability, and observability
Oversee the development lifecycle from requirements gathering to deployment, focusing on velocity and quality
Lead and enhance CI/CD processes to increase deployment speed and frequency
Provide guidance on system observability, including secure logging, performance monitoring, and data anonymization
Work with Agile Delivery Leads to ensure technical needs are captured in the product backlog
Serve as the subject matter expert for CRM and LOS platforms, APIs, and integrations
Ensure solutions meet security, privacy, and compliance requirements
Promote thorough documentation and knowledge transfer for future initiatives
Ensure vendor delivered solutions are technically sound and meet the security, performance, and business expectations of Servus Credit Union

Requirements

What you’ll need

Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or equivalent experience
Several years of hands-on experience with CRM and LOS platforms (e.g., Salesforce), agile development, and technical leadership
Experience with programming languages (e.g., C#, SQL, JavaScript, TypeScript, HTML, CSS), APIs, and microservices architecture
Deep expertise in LOS and CRM platform architecture, configuration, and integration
Strong understanding of agile methodologies and DevOps practices
Ability to lead technical teams and mentor developers

Benefits

Comp & perks

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential
Flexible work options
Meaningful work towards individual and corporate goals
Opportunities to get involved and give back through an employee volunteer program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM platformsLOS platformsC#SQLJavaScriptTypeScriptHTMLCSSAPIsmicroservices architecture

Soft Skills

technical leadershipmentoringdocumentationknowledge transfer

Certifications

Bachelor’s degree in Computer ScienceMaster’s degree in Software Engineeringdegree in Information Systems