Communications Coordinator

connectFirst Credit Union

Communications Coordinator supporting Servus Credit Union, Canada’s largest credit union, across internal, external and member communications. Creating content, coordinating media and events, and tracking communications analytics.

Posted 8/18/2026full-timeCalgary • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong writing skills and the ability to develop and implement effective communications strategies across various channels. Proficient in managing media relations and supporting event logistics while aligning with cooperative values.

Highest-signal resume keywords

Communications ExperienceStrong Writing SkillsMedia RelationsEvent CoordinationIABC or CPRS Membership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content WritingDigital CommunicationsPrint CommunicationsVideo CommunicationsSocial Media ManagementAnalytics CompilationMonitoring and Reporting

Soft Skills

CollaborationAdministrative SupportLogistical Support

Certifications & Qualifications

IABC MembershipCPRS Membership

Industry Keywords

Public RelationsCommunications DepartmentReputational ManagementInternal CommunicationsExternal Communications

Tech Stack

Tools & technologies

AzureCloudJavaJavaScriptMicroservicesRuby on RailsSQLTypeScript

About the role

Key responsibilities & impact

Support communications programs and projects across the Communications Department
Develop and implement internal and external communications tactics
Write content for print, digital and video communications channels
Provide administrative and logistical support for team initiatives
Support the Head of Communications and Communications Leadership Team
Provide backup support for publishing across all channels
Assist with social media amplification initiatives for staff and members
Identify and support management of reputational threats across social media platforms
Support proactive and reactive media relations, including timely media responses and paid and earned media opportunities
Collaborate with Strategic Communications Partners and Communications Leads on key portfolios and strategic initiatives
Provide logistical support for town halls and internal/external events, including event coordination and booking
Compile analytics and update monitoring and reporting across the Communications Division
Perform other duties as required

Requirements

What you’ll need

Degree or diploma in communications, public relations or a related field
2-4 years of communications experience
Strong writing skills are preferred
IABC or CPRS membership is considered an asset
Ability to work occasional evenings or weekends as required
Ability to travel within Alberta
Ability to attend the Edmonton or Calgary office occasionally
Must successfully pass a criminal background check, reference check and credit check to qualify for hire
Alignment with Servus Credit Union’s cooperative values

Benefits

Comp & perks

Competitive compensation including performance-based incentive pay and profit share
Health and wellness benefits
Vacation programs
Retirement savings programs
Training & Development Opportunities
Career Advancement Potential
Flexible work options
Meaningful work towards individual and corporate goals
Employee volunteer program and opportunities to give back
Credit union membership benefits including profit sharing, voting for the board of directors, and financial services
Inclusive, equitable, and accessible workplace
Accommodations available during every stage of the hiring process upon request