Manage Install Partner payments: raise purchase orders, receipt invoices and resolve financial queries ensuring accuracy and timely processing
Prepare and present slide decks for monthly Install Partner Performance meetings
Maintain and update Project CRM with site-related information including Change Requests, Risk Register updates and Issue logs
Support preparation tracking and governance of Work Package Orders
Prepare project schedules detailed reports and Excel trackers for monitoring progress budgets and risks
Ensure compliance standards across project documentation and processes and review Install Partner quality competencies with Health & Safety Manager
Track Installed not Commissioned Sites and provide fortnightly information to Customer Service team
Collate delivery team news for the monthly Arcade newsletter
Act as central coordination point between delivery partners clients and internal stakeholders
Requirements
Manage Install Partner payments by raising purchase orders, receipting invoices and resolving financial queries
Prepare and present slide decks for monthly Install Partner Performance meetings
Maintain and update the Project CRM platform with site-related information including Change Requests, Risk Register updates, Issue logs, and delivery details
Support preparation, tracking, and governance of Work Package Orders
Prepare project schedules, detailed reports and trackers in Excel for monitoring progress, budgets, and risks
Ensure compliance standards across project documentation and processes including reviewing Install Partner quality competencies with Health & Safety Manager
Track details on Installed not Commissioned Sites and provide information to Customer Service team fortnightly
Collate delivery team news for inclusion in the monthly Arcade newsletter
Act as central point of coordination between delivery partners, clients, and internal stakeholders
Excellent Microsoft Excel skills (e.g. Gantt charts, reporting dashboards)
Strong attention to detail especially in financial and compliance-related tasks
Strong organizational and time-management skills
Proactive problem solver with ability to take ownership of tasks
Strong communication and client-facing skills
Familiarity with project management software (Microsoft Project, Planner) (desirable)
Knowledge of salesforce (desirable)
Formal training or certification in project management (e.g., PRINCE2, APM) (desirable)
Previous experience in project support, coordination, or operations (desirable)
Degree in Business Administration, Project Management, or related field (or equivalent experience)