Congrify

Product Manager

• Own and manage the product backlog for data and analytics features related to payment performance, transaction monitoring, and operational insights.
• Define and prioritize user stories, epics, and product features based on business value, user feedback, and insights from data analysis.
• Work closely with stakeholders (e.g., finance, operations, analytics) to understand user needs and translate them into clear product requirements.
• Analyze payment and transaction data to inform feature development, identify user pain points, and uncover growth opportunities.
• Collaborate with design and frontend teams to craft intuitive UI/UX flows for dashboards, anomaly alerts, and reporting interfaces.
• Map end-to-end user journeys for both internal users (e.g., analysts, ops teams) and external users (e.g., merchants), ensuring usability and clarity.
• Use tools like Grafana, Tableau, or custom-built dashboards to validate hypotheses and measure the impact of product changes.
• Continuously monitor key payment metrics (e.g., success rates, chargebacks, processing latency) to define product KPIs and influence roadmap priorities.
• Ensure data consistency and integrity by working with engineers and analysts to define validation logic and edge-case handling.
• Drive product discovery and experimentation by testing small iterations, gathering feedback, and refining based on measurable outcomes.
• Align product vision and delivery timelines with cross-functional teams to support business goals and regulatory needs.

Product Owner – Payments, Data