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About the role
Key responsibilities & impact- Manage a book of global, complex customers
- Perform detailed adoption analysis and engage customers in joint planning
- Drive customer advocacy by ensuring technical issues are resolved quickly
Requirements
What you’ll need- 3-5 years of experience in a customer success role
- Proven track record of managing and growing customer relationships
- Strong project management or consultant experience
- In-depth knowledge and experience with revenue management and/or contract management software solutions
- Proficient in analyzing complex data sets
- Excellent verbal and written communication skills
- Experience collaborating with cross-functional teams
- Strong problem-solving skills
Benefits
Comp & perks- Health insurance
- 401(k) retirement plan
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer successproject managementconsultant experiencerevenue management softwarecontract management softwaredata analysis
Soft Skills
customer relationship managementcommunication skillscollaborationproblem-solving