Confluent

Full-stack Engineer

• Developing the control plane services that orchestrate Flink job lifecycles (submission, scaling, recovery).
• Building Kubernetes operators and orchestrators for serverless resource management.
• Designing APIs for job management, multi-tenancy, and isolation.
• Following a holistic development approach you will be responsible for the code quality, test coverage, documentation and maintainability of the components you and your team work on.
• Designing Components and drafting designs, discussing them and curating and moderating decisions with involved stakeholders.
• Helping maintain processes, leading meetings and participating in on-call rotations.
• Mentoring other engineers with less experience in Control plane architecture and junior developers.

Staff Software Engineer – Flink Control Plane

Account Executive

• Responsible for driving revenue growth in our large, complex, and highly visible accounts.
• Proactively prospect, identify, qualify, develop, and close a sales pipeline while continuing to grow consumption in current customer accounts.
• Leading, driving, and executing a strategic complex sales cycle with responsibility for demonstrating the value of Confluent at C-Level.
• Become an in-depth expert/SME of Confluent offerings, product suites, and competitive landscape.
• Develop a deep understanding of your customers, their strategies, and business goals to become a trusted advisor.
• Work closely with our partner ecosystem teams to sell to or through the ecosystem.
• Align closely with our Solutions Engineering team on technical wins, Professional Services to deliver world-class customer experience, and Customer Success Management to identify and close expansion opportunities and renewals.

Strategic Account Executive, FSI

Sales Operations Manager

• Partner with the AMER PS Sales leadership team on the Implementation of our Operational framework, including leading key operational and governance cadences for the organization.
• Support strategy development in partnership with CSG and AMER PS&E leadership, including resourcing and capacity planning, process development, and partner scaling opportunities.
• Develop and refine standard delivery processes to ensure global consistency in execution
• Track and report on team KPIs and success metrics.
• Support multiple PS sales leaders from pipeline creation through project delivery, including Weekly, Monthly and Quarterly Business Reviews.
• Lead projects and initiatives focused on improving productivity and simplifying processes throughout the AMER PS organization.
• Collaborate with stakeholders to drive execution of partner delivery efforts across a portfolio of Professional Services engagements.
• Develop productive and trusting relationships with leaders and other internal stakeholders
• Support the CSG AMER team in other operational tasks as needed.

Sales Operations Manager – Professional Services

• Responsible for driving revenue growth for large, diverse, complex territories.
• Proactively prospect, identify, qualify, develop, and close a sales pipeline.
• Manage the entire sales process, and collaborate with team members in business development, customer success, and support.
• Participate in the development, presentation, and sales of a value proposition.
• Partner with Solutions Engineers & Professional Services to ensure customer success.
• Liaises with customer contacts to manage customer relationships, identify new opportunities, and maximize sales.
• Responsible for understanding Confluent offerings and the competitive landscape.
• Travels to customer sites to identify/develop sales opportunities when required.
• Ability to negotiate SaaS/cloud/software contracts.

Account Executive, LATAM – Digital Native & Emerging Business

Product Designer

• Design end-to-end flows and interfaces for platform experiences such as observability, billing, and monetization.
• Create clear data visualizations (dashboards, charts, tables, timelines) that help users understand the state and health of their systems, usage, and configurations.
• Work within and contribute to Confluent’s design system, ensuring consistency across multiple product areas while evolving patterns as the platform grows.
• Participate in discovery and research with PMs, Eng partners, and user researchers: framing problems, mapping journeys, exploring concepts, and running or supporting usability tests.
• Turn complex technical and business requirements into simple, approachable UX for the Developer and the Operators personas.
• Collaborate in a highly cross-functional, global environment, aligning with adjacent teams and representing user needs in planning and prioritization.
• Show up as an easy-going, humble, and collaborative teammate: open to feedback, generous with your own, and focused on collective outcomes over individual ego.

Product Designer II, Platform

• Responsible for driving revenue growth for large, diverse, complex territories.
• Proactively prospect, identify, qualify, develop, and close a sales pipeline.
• Own the development, presentation, and sales of a value proposition.
• Ability to understand and sell to or through the partner ecosystem.
• Partner with Solutions Engineers & Professional Services to ensure customer success.
• Own the entire sales process, and collaborate with team members in business development, customer success, and support.
• Become a subject matter expert on all Confluent offerings and competitive landscape.
• Present to C-levels (as required) the entire suite of product applications to negotiate and close deals.
• Create and nurture customer relationships, opportunities, and partners that lead to growth opportunities.
• Travels to customer sites to identify/develop sales opportunities when required.

Enterprise Account Executive – Digital Native

• Lead design initiatives, including feature design, design for experiments, and UX research, for various features of the Confluent Cloud data streaming platform.
• Translate complex conceptual ideas into interaction or service design solutions tailored to meet the needs of our unique customer base.
• Drive product strategy by acting as the voice of the customer and aligning user needs with business and technical requirements.
• Craft consistent, delightful, best-in-class user experiences.
• Perform usability testing, gather feedback from end users, and share findings and recommendations with the broader team.
• Collaborate with cross-functional teams and fellow designers to launch new product experiences, track performance, and iterate on enhancements.

Product Designer II, Kafka, Growth

Sales

• Exceed territory growth, revenue quota, and customer satisfaction goals
• Lead and manage a customer focused team of Account Executives
• Build awareness for Kafka and Confluent within new and existing accounts
• Collaborate with other departments to develop sales strategy
• Effectively create and articulate value selling in various negotiations
• Ensure effective prospecting, up selling/cross selling, and pipeline development
• Maintain consistent implementation of effective sales processes
• Build and maintain relationships with new and existing Confluent partners

Regional Sales Director

DevOps Engineer

• Understand and participate in the changing FedRAMP space by quickly ramping up with the 20x controls and building upon these to maintain federal compliance
• Own and champion high operational standards of Confluent Cloud systems leveraged by federal agencies
• Deploy production changes to Confluent Cloud systems and infrastructure through established change management processes
• Assist with process improvements and adoption of change management
• Own monitoring and incident handling of complex distributed systems, engaging engineering teams when needed through an escort model system.
• Act as a core member of Confluents Business Continuity Plan and Disaster Recovery team with efforts across 3 large verticals
• Innovate and design solutions to reduce toil, bolster operational maturity, and make day-to-day worklife easier.
• Participate in a 24/7 on-call rotation to maintain the integrity of Confluent Cloud for Government systems

Site Reliability Engineer – FedRAMP

Solutions Engineer

• Own the Technical Sale: Conduct deep-dive discovery and whiteboard sessions to identify and refine innovative Data Streaming use cases, translating them into validated solution architectures and paths to Go-Live.
• Lead and execute Technical Proofs of Concept (POCs) to secure new customer logos and drive deal closure velocity.
• Technical Triage & Qualification: Exceptional skill in rapidly qualifying technical fit early in the process.
• Consultative approach to value selling: ability to connect business objectives with technical solutions and present in a value-centric approach.
• Be an Evangelist: Deliver compelling Technical Talks and Workshops to prospects, acting as a trusted advisor and demonstrating Thought Leadership in event-driven architecture.
• Accelerate Onboarding: Forge strong relationships with key prospective customer stakeholders and serve as a dependable technical partner throughout the evaluation and initial onboarding process.

Solutions Engineer – Acquisition Focused

Customer Success Manager

• Own the end-to-end success of a high-volume SMB territory, conducting regular check-ins and leveraging usage metrics to drive platform adoption.
• Lead the entire renewal process, from accurate forecasting and risk identification to collaborating with Deal Desk and Sales for timely execution and high retention.
• Proactively identify customer business goals and map them to Confluent features, communicating ROI to stakeholders at all levels to ensure long-term partnership.
• Identify potential churn indicators early and collaborate with internal stakeholders to develop and execute effective remediation plans.
• Partner with Sales, Solutions Engineering, and Customer Operations to surface expansion opportunities and ensure a seamless customer journey.
• Collect and synthesize customer feedback to drive continuous improvement across our product and service offerings.

Customer Success Specialist

• Drive DSP Adoption: Partner with field teams to accelerate the adoption of the Data Streaming Platform by moving complex customer use cases from initial concept into full production environments.
• Expert Solution Design: Support high-touch solution design engagements, providing deep technical architectural guidance to ensure scalable and resilient deployments.
• Unblock Technical Roadblocks: Act as an escalation point to identify and resolve critical technical hurdles, ensuring seamless integration and blueprinting during the customer journey.
• Strategic Technical Discovery: Conduct deep-dive discovery sessions to gather requirements and develop high-fidelity Proof of Concept (POC) solutions that demonstrate Confluent's unique value.
• Scale Through Artifacts: Architect and maintain advanced technical artifacts, including reusable architecture blueprints, prototypes, and automated tools that empower the broader SE community.
• Global Technical Enablement: Deliver expert-level workshops, webinars, and training sessions to educate partners and internal teams on the latest DSP features and best practices.

• Responsible for driving revenue growth in our large, complex, and highly visible accounts
• Proactively prospect, identify, qualify, develop, and close a sales pipeline while continuing to grow consumption in current customer accounts.
• Leading, driving, and executing a strategic complex sales cycle with responsibility for demonstrating the value of Confluent at C-Level.
• Become an in-depth expert/SME of Confluent offerings, product suites, and competitive landscape.
• Develop a deep understanding of your customers, their strategies, and business goals to become a trusted advisor.
• Work closely with our partner ecosystem teams to sell to or through the ecosystem.
• Align closely with our Solutions Engineering team on technical wins, Professional Services to deliver world-class customer experience, and Customer Success Management to identify and close expansion opportunities and renewals.

Enterprise Account Executive

• Technical advisor to Confluent customers as you undertake technical design and development of their end-to-end solution, be conversant with the current state and future roadmap of Kafka in open source, and be able to identify known issues and inform them of upcoming fixes or workarounds.
• Deep Expertise Development: Cultivate an in-depth understanding of Confluent’s technologies and the intricacies of building streaming applications in order to resolve complex customer issues.
• POC/Pilot Solutions: Aid customers in overcoming technical challenges during use case deployment and where appropriate partner with Confluent Stakeholders(Engineering, Product, Support) to eliminate the technical roadblocks.
• Technical Demos and Workshops: Collaborate with Confluent's Account Executives (AEs) to craft and deliver solution-oriented demos and workshops that go beyond the standard to drive expansion use cases.
• Customer Engagement: Offer technical assistance in driving customer consumption through monthly customer health reports, Quarterly Business Reviews, and Quarterly Technical Reviews.
• Knowledge Sharing, Workshops, and Training: Leading the effort with cross-functional teams, including Field Marketing, Partner Solutions by conducting training sessions and workshops/webinars for customers, partners, prospects, and internal teams to educate them on Confluent's platform/cloud, features, and best practices.
• Technical Artifact Creation and Maintenance: Architect, build, and maintain reusable artifacts, including tools, prototypes, demos, workshops, and architecture blueprints.
• Act a technical evangelist - Driving technical upskilling in the team, socializing new product/feature awareness, lead tech initiatives, partner with cross-functional teams within Confluent to identify synergies and collaborate to maximize customer impact.
• Global Presence through Rotational Coverage: Efficiently cover diverse time zones with rotational cycles: 8 AM - 5 PM for APAC, 2 PM - 11 PM for EMEA, and 6 PM - 3 AM for the Americas. This approach ensures optimal availability across the globe, emphasizing our commitment to exceptional service and customer satisfaction.

Advisory Solutions Engineer

Product Marketing

• Oversee daily data management tasks across Salesforce and related GTM systems
• Support record-level data hygiene, validation, and cleanup tasks in Salesforce
• Perform deduplication, field-level corrections, and basic data standardization using tools such as DemandTools
• Handle ticket escalations and coordinate timely resolution of urgent or complex data issues
• Execute bulk record updates, account ownership transfers, and data corrections based on ticket intake
• Provide day-to-day guidance to a small India-based data support team
• Monitor workload distribution and quality of task execution
• Serve as the primary point of contact for questions, escalations, or rework on GTM data tasks
• Model best practices for documentation, communication, and operational follow-through
• Communicate with SalesOps, Sales, Marketing, and MOps teams on data issues and process handoffs
• Coordinate across functions when records, attribution, or account routing issues arise
• Help troubleshoot “gray areas” with practical problem-solving
• Maintain and improve SOPs for recurring data workflows and ticket resolution
• Contribute to knowledge base articles, internal wikis, or training docs for onboarding or cross-training
• Lead in efforts to improve team efficiency and innovation