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About the role
Key responsibilities & impact- Own and manage the Salesforce release calendar across Dev, QA, UAT, and Production, including weekly/regular release cadences, blackout periods, and emergency/exception releases.
- Plan, coordinate, and execute deployments (metadata, configuration, and where applicable data) using the agreed toolset (e.g., Copado, SFDX, Git-based pipelines, APIs), including pre- and post-deploy steps.
- Serve as the single point of contact for all Salesforce production deployments (core, CPQ, CRMA, managed packages), ensuring tight coordination with Business Systems, GFSA, GTM, and Security teams.
- Enforce SOX-compliant change management: verify change type, approvals, segregation of duties, and evidence before promoting any change to Production.
- Own sandbox and environment strategy: plan and execute refreshes, manage post-refresh activities, environment configuration, and test data readiness for projects and regression testing.
- Coordinate and execute managed package and integration installs/upgrades across environments, including handling service accounts, permission sets, connected apps, and regression validation.
- Maintain and enhance CI/CD and automation for Salesforce releases: standardize pipelines, templates, validation rules, and smoke/regression automation where feasible.
- Monitor, triage, and resolve release-related issues (failed deployments, merge conflicts, metadata inconsistencies), working closely with Dev/QA/Architecture to drive root cause analysis and prevention.
- Maintain clear release documentation and runbooks (checklists, SOPs, backout plans) and keep them up to date with evolving processes and tooling.
- Partner with QA and Business stakeholders to ensure test plans, sign-offs, and production validations are completed and recorded for audits.
- Support internal and external audits related to Salesforce change management, access, and deployment evidence; respond to audit queries with appropriate documentation.
- Identify and drive process improvements in release governance, branching strategy, environment usage, and tooling to improve stability and developer productivity.
Requirements
What you’ll need- 5+ years of overall Salesforce experience, with at least 3 years focused on Release Engineering / DevOps for Salesforce in an enterprise, multi-sandbox environment.
- Hands-on experience with Salesforce deployment tooling, such as Copado or similar ALM/DevOps platforms
- Salesforce DX (SFDX) and Metadata/API-based deployments
- Git (branching, pull requests, code reviews)
- Strong understanding of Salesforce environments and refresh strategies (Dev, QA, UAT, Full Copy, Production) and typical environment topologies.
- Demonstrated experience working in controlled or SOX-compliant environments with formal approvals, evidence, and segregation of duties.
- Solid knowledge of Salesforce metadata (objects, fields, Flows, Apex, layouts, profiles/permission sets, CPQ/managed package components, CRMA assets, etc.).
- Proven track record coordinating cross-functional releases with developers, QA, architects, BSAs, and business teams.
- Strong analytical and troubleshooting skills; ability to debug deployment failures and environment issues quickly.
- Excellent communication skills; able to clearly articulate release scope, risks, timelines, and impacts to technical and non-technical stakeholders.
Benefits
Comp & perks- Health insurance
- flexibility for hybrid work
- professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceRelease EngineeringDevOpsSalesforce DXMetadata/API-based deploymentsGitSalesforce metadataCI/CDAutomationTroubleshooting
Soft Skills
Analytical skillsCommunication skillsCoordinationProcess improvementProblem-solvingCollaborationAttention to detailDocumentationStakeholder managementRoot cause analysis
