Own and deliver the Applied AI platform layer — including LLM gateway and model routing, agent orchestration framework, HITL infrastructure, agent lifecycle management, identity and access controls, runtime guardrails, audit logging, cost governance, and kill-switch infrastructure
Build and lead a high-performing Applied AI engineering team, establishing the engineering culture, standards, and delivery practices
Design and ship a portfolio of agent builder capabilities spanning no-code tooling through high-complexity programmatic frameworks, enabling both technical and non-technical teams to deploy agents on a shared, governed platform
Partner with ACE (AI Center of Enablement) functional leads and business stakeholders across Sales, Support, Product, Marketing, Finance, and Legal to translate workflow acceleration goals into platform requirements, ensuring infrastructure keeps pace with deployment demand
Establish and own the risk and reliability posture for all agent workloads — including runtime security enforcement, escalation thresholds, override monitoring, and compliance controls

Requirements

5+ years of engineering leadership experience, with a track record of building and shipping production-grade platform, developer tooling, or internal application systems
Strong technical depth in platform design and distributed systems, with the ability to set architectural direction and make principled decisions around shared infrastructure vs. point solutions
Experience building developer-facing platforms or internal applications that serve audiences of varying technical sophistication — from engineers to non-technical business users
Experience leading or operating within an AI-native engineering team that actively uses AI-assisted development practices and tooling to design, build, and ship software
Proven ability to partner cross-functionally and translate ambiguous business problems into clear platform requirements and engineering roadmaps.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

platform designdistributed systemsagent orchestration frameworkHITL infrastructureidentity and access controlsruntime security enforcementcompliance controlsdeveloper toolingno-code toolingAI-assisted development practices

Soft Skills

engineering leadershipcross-functional collaborationproblem translationteam buildingdelivery practicesrisk managementcommunicationorganizational skillsdecision makingstakeholder engagement