Understand and participate in the changing FedRAMP space by quickly ramping up with the 20x controls and building upon these to maintain federal compliance
Own and champion high operational standards of Confluent Cloud systems leveraged by federal agencies
Deploy production changes to Confluent Cloud systems and infrastructure through established change management processes
Assist with process improvements and adoption of change management
Own monitoring and incident handling of complex distributed systems, engaging engineering teams when needed through an escort model system.
Act as a core member of Confluents Business Continuity Plan and Disaster Recovery team with efforts across 3 large verticals
Innovate and design solutions to reduce toil, bolster operational maturity, and make day-to-day worklife easier.
Participate in a 24/7 on-call rotation to maintain the integrity of Confluent Cloud for Government systems

Requirements

0-2 years of relevant experience
Experience in Cloud Native technologies with experience operating production services in the cloud
Fundamentals of Distributed Systems and their design
Knowledge of Kubernetes and containerization
Proficiency in infrastructure as code (Terraform preferred)
Experience with telemetry tooling to monitor production systems (DataDog, Grafana, Prometheus)
Exposure and understanding of BCP/DR and high availability exercises
Ability to quickly problem-solve and troubleshoot critical services
Proficiency with scripting and automation (e.g Go, Java, Python, Bash)
Exceptional teamwork, collaboration skills, and the ability to act critically with minimal supervision at times in a remote first environment
Experience with a rotating on-call schedule to provide 24/7 support
BS Degree in Computer Science, Engineering, or equivalent experience

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

Cloud Native technologiesDistributed SystemsKubernetescontainerizationinfrastructure as codeTerraformtelemetry toolingDataDogGrafanaPrometheus

Soft Skills

problem-solvingtroubleshootingteamworkcollaborationcritical thinkingminimal supervision