Confluent

Director, Product Operations

Confluent

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $277,500 - $333,000 per year

Job Level

Tech Stack

About the role

  • Unify Our Core Rhythms: Centralize ownership of mission-critical processes (like New Product Introduction and the Product Development Lifecycle) to ensure they are driven by a strong Product Strategy.
  • Bridge Strategy to Action: Close the gap between leadership vision and team execution, ensuring that strategic decisions are seamlessly translated into adopted, working processes across the entire organization.
  • Elevate Our Planning: Transform our planning cycles from events we react to into deliberate, impactful drivers that position the Product organization for success.
  • Design the Product Operating System: Treat the Product Development Lifecycle (e.g., PRFAQ, PRD, NPI) as a product. Continuously iterate based on PM feedback to eliminate friction and maximize velocity.
  • Drive Strategic Alignment: Act as Chief of Staff to the CPO, translating strategic intent into clear execution. Lead the coordination and preparation for major company ceremonies (QBRs, All-Hands).
  • Own the Narrative & Standards: Develop high-impact executive communications and presentations for the CPO. Define and enforce the "Gold Standard" for product artifacts and team rituals.
  • Master Change Management: Design and lead the rollout of all new processes, ensuring PMs understand the *why* and have a seamless adoption experience.
  • Centralize Data & Tools: Establish a Single Source of Truth for product analytics. Strategically manage and optimize the core Product tech stack (Jira, Mixpanel, etc.) to enable workflows.
  • Lead and Mentor: The Product Operations team, shifting the focus from reactive execution to proactive, visionary system design.

Requirements

  • 8+ years in Product Management, Product Operations, or Program Management, with at least 3 years in a leadership or people management capacity.
  • Ability to look at a messy, fragmented set of activities and instantly visualize the clean, elegant system that can replace it. You are expert at mapping workflows and identifying leverage points.
  • Proven track record of driving lasting adoption of new processes across large, diverse teams, using masterful communication, empathy, and strategic repetition.
  • Ability to translate the CPO’s high-level strategic intent into concrete, tactical plans for the team. You are a trusted partner capable of confidently interfacing with leadership across Engineering, Sales, and Marketing.
  • Experience in partnering with data analysts and engineers to design and build reliable dashboarding and insight infrastructure.
Benefits
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product ManagementProduct OperationsProgram ManagementWorkflow MappingChange ManagementData AnalyticsDashboard DesignProcess DesignProduct Development LifecycleStrategic Planning
Soft skills
LeadershipCommunicationEmpathyStrategic ThinkingMentoringCollaborationVisionary ThinkingAdaptabilityProblem SolvingExecution