Confluent

Technical Support Engineer – Kafka Connect

Confluent

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $110,600 - $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ApacheCloudDistributed SystemsJavaKafkaLinuxScalaSpark

About the role

  • Working with customers to resolve a wide range of issues with their Confluent deployments
  • Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
  • Communicating with our Engineering team to provide real-time product feedback from the field
  • Improving product documentation and authoring knowledge base articles
  • Creating and reviewing product demos and internal tooling
  • Working closely with the team behind Apache Kafka!

Requirements

  • Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform
  • Regularly provide technical support within your current role
  • Strong debugging skills for troubleshooting and resolving issues related to external or integrated software systems provided by third parties
  • Proficiency in Java or Scala
  • Experience in diagnosing, reproducing and resolving customer issues
  • Experience with Java, Databases, Cloud Object stores, Messaging systems, Cloud Functions is a plus
  • Experience with client server technologies or distributed systems
  • Desire to make customers successful through direct interaction.
  • Two out of these three:
  • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
  • Operational knowledge of Java applications (stack, jmap, etc.)
  • Experience with at least one mainstream distributed system (e.g. Kafka, Kafka Connect, Spark etc)
Benefits
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
JavaScaladebuggingtroubleshootingdistributed systemsclient server technologiesApache KafkaKafka ConnectSparkCloud Functions
Soft skills
customer successcommunicationprocess developmentteam collaborationreal-time feedback