Confluent

Professional Services Account Executive

Confluent

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇫🇷 France

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Job Level

SeniorLead

About the role

  • Drive success with Confluent Professional Services customers across a regional customer base.
  • Manage bookings, revenue, margins, and satisfaction targets. Create and drive legal terms agreements for your customers.
  • Engage with stakeholders across the customer organization from C-level / VP to Architects and program managers.
  • Build initial services direction, ensure customer success and satisfaction, and contribute to account and regional growth plans.
  • Build a great team and company. Help to develop strong relationships, capabilities, and experience among Confluent team members.
  • Participate in Confluent product and sales strategy conversations affecting customers in your region.
  • Strengthen Confluent success across your customer base by developing strong delivery partner executive relationships and awareness of partner delivery capabilities.

Requirements

  • Experience overseeing enterprise-level IT delivery projects (10+ years or equivalent capability).
  • Experience selling enterprise IT delivery services (2+ years or equivalent capability).
  • Demonstrated success in building and developing remote delivery teams including resource management, performance assessment, and career/growth planning.
  • Exceptional interpersonal communications capabilities required as the role will be largely customer-facing.
  • Ability (and willingness) to travel up to 50% of the time to client sites to support sales opportunities and existing customer relationships.
Benefits
  • Belonging isn’t a perk here. It’s the baseline.
  • Equal opportunity workplace. Employment decisions are based on job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise IT deliveryresource managementperformance assessmentcareer planningsales strategycustomer success managementlegal terms agreementsproject management
Soft skills
interpersonal communicationstakeholder engagementteam buildingrelationship developmentcustomer satisfaction focus