Junior AI Solutions Architect
Kaufman Rossin
Cloud
Advisory Customer Solutions Consultant
Confluent
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AnsibleCloudDistributed SystemsETLJavaKubernetesPythonSQLTerraform
About the role
- Build strong relationships with customers, becoming their go-to technical expert across your diverse portfolio.
- Proactively support customers through the technical lifecycle, including architecture planning, cluster and security design, monitoring, and automation.
- Act as a primary technical contact post-sale, coordinating with internal teams to ensure successful outcomes.
- Collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights for customers to take corrective action.
- Cultivate an in-depth understanding of Confluent's technologies and the intricacies of building streaming applications to resolve complex customer challenges.
Requirements
- 5-8 years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architecture, Cloud Architecture, or similar roles.
- Excellent interpersonal and communication skills, with the ability to concisely explain complex issues and solutions to a variety of technical and non-technical personas.
- Demonstrated ability to manage a large customer portfolio, paying strict attention to detail and delivering results across multiple initiatives like driving expansion, customer satisfaction, feature adoption, and retention.
- Experience with cloud and on-premises architectures, along with a solid understanding of cloud networking and security technologies (e.g., VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos).
- Experience with distributed systems and infrastructure software such as databases, message queues, Kubernetes, serverless technologies, and/or Big Data products, including developing ETL applications.
- Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling (e.g., Terraform, Ansible) is a plus.
- Development language agnostic, with proficiency in Java, Python, or SQL.
- A strong customer-centric approach, understanding the customer journey framework and the ability to prescribe ideal outcomes, guiding customers along their path to success.
- Proven project management experience for effective internal stakeholder management, coordinating with various teams to ensure overall account success.
Benefits
- Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
- We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Solutions EngineeringSoftware DevelopmentData EngineeringData ArchitectureCloud Architecturecloud networkingsecurity technologiesdistributed systemsinfrastructure softwareETL applications
Soft skills
interpersonal skillscommunication skillsattention to detailcustomer-centric approachproject managementcollaborationtroubleshootingproblem-solvingcustomer relationship managementstakeholder management
