Registration Event Coordinator

ConferenceDirect

Registration Event Coordinator at ConferenceDirect assisting with event registration and technology services. Collaborating with teams to build event sites and support onsite logistics.

Posted 4/24/2026full-timeRemote • California, Florida, Illinois, Massachusetts, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, South Carolina, Texas, Virginia, Washington • 🇺🇸 United StatesJunior💰 $50,000 - $60,000 per yearWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Build registration and mobile app sites to ensure visually appealing, user-friendly, and on-brand booking experiences
Work in collaboration with Event Technology Success Manager(s) on the creation of event sites for assigned technology service lines within required timeline deadlines and providing consultative build recommendations
Participate in client conference calls assisting Event Technology Success Manager(s) as required
Customize training documentation and guides for attendee, exhibitor, and speakers
Conduct and document site Q&A’s and work through challenges and resolutions prior to Go Live
Implement client-requested changes throughout the site build process and conduct final walkthroughs to ensure accuracy, functionality, and client satisfaction
Participate in the planning and execution for onsite check-in, badge printing, and lead retrieval services, as needed
Assist with fulfillment of in-person onsite services or virtual day of support needs. This may include troubleshooting technical issues, frontline support for event participants, assisting with onsite badge printing & check-in, and video conferencing set up management. Conduct onsite Training for registration of Staff and/or Volunteers.
Respond to client/speaker/attendee technical issues and inquiries with accelerated response times
Lead customer contacts through platform admin training and onsite prep, as needed
Troubleshoot platform challenges, identifying patterns, and implementing solutions to address root causes and prevent recurrence
Support maintenance tasks as assigned by Event Technology Success Manager(s)
Support with client closeout process, financial reconciliations, and creating final reporting within 30 days post-event
Required to record time spent for client accounts using designated time tracking tool
Provide backup support for other projects and responsibilities as needed

Requirements

What you’ll need

Bachelor's degree in Business Administration, Hospitality, Event Management or related field, or 2-3 years relevant experience in the Event Technology Services industry.
Previous experience in some of the Event Technology and Registration platforms is preferred: Streampoint, Stova, Cvent, Personify, Swapcard, EventMobi, Sessionboard
Ability to communicate professionally and effectively in-person, via email and over the phone
Strong organizational and time management skills
Previous experience and demonstrated success managing multiple projects at one time
Ability to remain organized and clearly communicate in a fast-paced environment
Ability to break down complex projects and initiatives into attainable project tasks using critical thinking and problem-solving skills
Ability to work across organizations and lines of business
Willingness to participate in departmental projects
Ability to communicate in a remote working environment.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Paid time off
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

event technologyregistration platformsproject managementtroubleshootingtime tracking

Soft Skills

communicationorganizational skillstime managementproblem-solvingcritical thinking