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Conduit Health

Project Manager – Operations

Conduit Health

Project Manager optimizing operations and partnerships for a healthcare startup in New York City. Collaborating with teams to improve patient access and experience.

Posted 7/24/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing partnerships and optimizing processes within healthcare operations, with a strong focus on data entry, performance tracking, and cross-team collaboration to enhance patient experiences.

Highest-signal resume keywords
Healthcare Operations ManagementPrior Authorization ProcessesKPI Tracking and ReportingData Entry SkillsCross-Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Performance Metrics MeasurementOrder Fulfillment OptimizationWorkflow ImprovementManual Submission ProcessesPatient Experience Enhancement
Soft Skills
Attention to DetailMultitasking AbilityEffective Communication
Industry Keywords
DMEPayor PartnershipsClinical OperationsHealthcare

About the role

Key responsibilities & impact
  • Optimize Key Partnerships. Manage partnerships with payor and supplier partners to ensure all orders are filled quickly, and patients have a seamless experience.
  • Manage Prior Authorization Processes: Ensure efficient authorization processes, especially through various portals that require manual submission and constant follow-up.
  • Collaborate Across Teams: Partner with Clinical Operations, Support, Payor Development, and Product Teams to share insights, improve workflows, and address operational challenges effectively.
  • Track & Report KPIs: Measure performance metrics (e.g., patient reach rate, turnaround time, error rates), prepare reports, and present insights to leadership.

Requirements

What you’ll need
  • 2+ years in healthcare or DME clinical operations, as a biller, medical assistant, scribe, or similar role (suggested, not required).
  • Incredible attention to detail and ability to juggle many manual tasks at once.
  • Strong data entry skills and the ability to juggle multiple tasks simultaneously.
  • A passion for leveraging technology to improve processes and enhance the patient experience.

Benefits

Comp & perks
  • Competitive salary with performance-based incentives.
  • Flexible working environment (3 in-office days per week in New York).
  • Unlimited PTO + 9 company holidays.
  • Direct mentorship and growth opportunities with senior leadership.