Head of Clinical Operations

Conduit Health

Head of Clinical Operations at Conduit Health shaping and overseeing clinical operations. Leading strategic initiatives while ensuring compliance, efficiency, and quality in patient care delivery.

Posted 6/9/2026full-timeNew York City • New York • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own our clinical service operations end to end: clinician supply, capacity, scheduling, care delivery performance, and quality across all encounters.
Build the recruiting, credentialing, and licensing engine, and scale our clinician workforce to meet aggressive growth targets across multiple states.
Develop and oversee clinical quality, including clinical SOPs, documentation standards, supervision structures, and medical-necessity rigor, ensuring consistent, high-quality, and compliant audit-ready care delivery.
Design, pilot, and scale our longitudinal care program, including eligibility, consent, matching, time-tracking, and billing.
Build and lead key teams: clinical providers, care management, and clinical HR / credentialing.
Own the clinical P&L, optimize our staffing models, and transition us from external reliance to a proprietary, high-quality, and cost-efficient operating model.
Define and monitor the operational and clinical KPIs that drive quality, access, efficiency, and profitability, using data to continuously improve performance.
Join the leadership team and partner across Fulfillment, Patient Experience, Revenue Cycle, Product, and Engineering.

Requirements

What you’ll need

Have 8+ years in clinical operations, including time as the most senior clinical-ops leader or a clear top lieutenant at a growing company.
Have built in a startup environment, not just operated inside scale.
Have either led provider recruiting at scale or run a high-volume telehealth practice.
Have operated inside a real health system, payer, or comparably regulated organization.
Have built and scaled a multi-state clinician workforce, including licensing and credentialing.
Have stood up clinical quality and compliance programs from scratch: chart audit, training, supervision, SOPs.
Are comfortable owning a P&L and thrive in fast-moving, low-ego, ambiguous environments.

Benefits

Comp & perks

Equal Opportunity employer
Celebrate diversity and commitment to inclusive environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical operationsrecruitingcredentialinglicensingclinical qualitySOPscare deliveryP&L managementKPI monitoringdata analysis

Soft Skills

leadershipteam buildingcommunicationproblem-solvingadaptabilitystrategic thinkingcollaborationperformance improvementorganizational skillsdecision-making