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Conduent

Customer Experience Associate II

Conduent

Customer Experience Associate responsible for performing business support and technical work. Assesses calls, identifies customer needs, and performs routine call center activities.

Posted 8/3/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and operational skills to effectively assess calls and provide immediate service in a call center environment. Possesses vocational training or equivalent experience to support business and technical work.

Highest-signal resume keywords
Analytical SkillsOperational SkillsVocational TrainingCertificationsCall Center Activities

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Industry Keywords
Business SupportTechnical WorkService AssessmentRoutine Activities

About the role

Key responsibilities & impact
  • performs business support or technical work
  • assesses calls to provide service immediately
  • performs routine call center activities

Requirements

What you’ll need
  • vocational training, certifications, licensures, or equivalent experience
  • analytical or operational skills

Benefits

Comp & perks
  • health insurance
  • retirement plans
  • paid time off