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Conduent

Call Center Agent – German

Conduent

Call Center Agent assisting German-speaking customers via phone. Working in a hybrid model at Conduent's new Bursa office with flexible arrangements.

Posted 7/28/2026full-timeBursa • 🇹🇷 TurkeyMid-LevelSenior💰 TRY 100,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates excellent German language skills (C1/C2) and a service-minded, solution-oriented approach to customer interactions. Capable of maintaining customer records while ensuring high levels of customer satisfaction in a hybrid work environment.

Highest-signal resume keywords
Excellent German Language Skills (C1/C2)Customer CommunicationService-Minded ApproachReliabilityTeam Spirit

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Friendly CommunicationProfessionalismSolution-Oriented MindsetMotivation
Industry Keywords
Customer InquiriesCustomer SatisfactionHybrid Work ModelProduct AdvisingCustomer Records Maintenance

About the role

Key responsibilities & impact
  • Handling customer inquiries by phone
  • Friendly, professional and solution-oriented communication
  • Advising on products and services
  • Maintaining and updating customer records
  • Ensuring high customer satisfaction

Requirements

What you’ll need
  • Excellent German language skills (C1/C2)
  • Enjoy interacting and communicating with customers
  • Service-minded and solution-oriented approach
  • Interest in technology
  • Reliability, motivation and team spirit
  • Willingness to work in a hybrid model with 75% on-site presence and 25% remote work

Benefits

Comp & perks
  • Permanent employment contract with flexible shifts
  • Attractive base salary + commissions + performance-based pay
  • Average net earnings of up to 100,000 TL per month possible
  • Nesting bonus of a total of €1,000 (paid in months 7 and 10)
  • Childcare allowance: 8,000 TL gross per month per child (ages 0–6)
  • Monthly payout for full on-site attendance
  • Meal allowance up to 6,670 TL per month
  • Commuting allowance of 179 TL gross per working day
  • Private health insurance
  • Fully paid training from day one
  • Technical equipment provided
  • Development opportunities within an international company
  • Referral bonus for successful hires
  • Weekly team lunch
  • Individual training and development programs