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Senior Benefits Administration Services Analyst
ConduentSenior Benefits Administration Services Analyst managing defined benefits processes and client interactions. Requires advanced Excel skills and project management expertise in a remote working environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Defined Benefits processes, advanced Excel skills, and SQL query execution, while effectively leading project life cycles and mentoring team members to enhance operational efficiency.
Highest-signal resume keywords
Advanced Excel SkillsDefined Benefits ExpertiseSQL Query ExecutionProject Management SkillsChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Defined BenefitsSQL Query ExecutionProject ManagementProcess ImprovementBusiness Requirements Review
Soft Skills
MentoringCoachingProblem SolvingCommunication
Industry Keywords
Client Defined BenefitsProject Life CycleProcess DocumentsSystem Enhancements
Tech Stack
Tools & technologiesGoSQL
About the role
Key responsibilities & impact- Executing established client-defined benefits processes with minimum direction and oversight from Sr. Leadership
- Researching and responding to client and participant escalated issues
- Triaging intermediate system issues to confirm adherence to requirements
- Performing peer review on work completed by other team members
- Interfacing with external client contacts to scope change work
- Review and maintain Business Requirements, Administrative Guides and Process documents
- Identifying system and processing enhancements to improve process efficiency
- Mentoring and coaching junior team members
- Leading change work for the entire project life cycle from Discovery through Go-Live
Requirements
What you’ll need- Advanced Excel skills are required
- Have formal education and 4 plus years of relevant expertise in Defined Benefits
- Have the ability to complete work with minimal supervision
- Project Management skills
- 3 years of SQL query execution & development
- Familiarity with project life cycle and project management