Transaction Processor Associate II

Conduent

Transaction Processor Associate II handling consumer information and supporting customer service team. Evaluating eligibility of medical expenses and processing various transactions with accuracy.

Posted 6/30/2026full-timeEast Hartford • Connecticut • 🇺🇸 United StatesJuniorMid-Level💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eligibility determination and transaction processing while maintaining a professional attitude and ensuring accuracy in case maintenance tasks. Capable of supporting customer service operations and meeting productivity standards in a fast-paced environment.

Highest-signal resume keywords

Eligibility DeterminationTransaction ProcessingCase MaintenanceCustomer Service SupportProductivity Standards

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryMedical Expense EvaluationProcedural ComplianceTask AccuracyCase Processing

Soft Skills

Professional AttitudeCommunication SkillsTeam CollaborationProblem-Solving

Tools & Technologies

Eligibility Determination System

Industry Keywords

Medical ProgramsConsumer ScreeningContract Guidelines

About the role

Key responsibilities & impact

Consistently display a professional attitude towards Conduent employees, Consumers, Access Health, DSS and activities.
Process case maintenance transactions and perform all tasks accurately within the procedural guidelines without errors.
Evaluate and determine eligibility of medical expenses for medical programs.
Screen Consumers by data entering information into Eligibility Determination System.
Meet or exceed the Daily Productivity standards for each task performed.
Support the customer service team when needed with incoming calls. Acting as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
Ensure timely completion of tasks, to meet contract guidelines.

Requirements

What you’ll need

Must be at least 18 years of age or older.
Must be able to successfully pass a criminal background check and drug test.
College Degree and Eligibility Determination/Transaction Processing experience preferred.

Benefits

Comp & perks

Paid Training
Weekend’s OFF
Career Growth Opportunities
Great Work Environment
Full Benefits Options