Director, Product Management – Mid-Market

Conduent

Director managing product strategies in the mid-market segment, driving transformation initiatives for Conduent's growth. Leading cross-functional teams to enhance client engagement and market competitiveness.

Posted 6/22/2026full-timeFlorham Park • New Jersey • 🇺🇸 United StatesLead💰 $160,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a portfolio of mid-market-focused transformation initiatives, with a focus on driving revenue growth, improving scalability, and enhancing client engagement
Translate market trends, competitive intelligence, and client insights into actionable programs that strengthen positioning, increase win rates, and accelerate growth across the mid-market segment
Partner with senior leadership to define and execute a mid-market growth roadmap, including prioritization of target segments, solutions, investments, and operating models
Develop and enable sales and market-facing teams with differentiated messaging, value propositions, and solution narratives tailored to mid-market buyers
Identify and integrate AI-driven capabilities and digital innovations into mid-market solutions to enhance differentiation, scalability, and client outcomes
Drive alignment between product, delivery, and sales organizations to ensure offerings are competitive, market-relevant, and optimized for mid-market clients
Manage strategic vendor and ecosystem partnerships to enhance solution breadth, support innovation, and deliver cost-efficient, scalable services aligned to mid-market needs
Establish and track KPIs tied to mid-market growth, pipeline development, win rates, client satisfaction, and transformation outcomes; leverage insights to continuously refine strategy
Influence senior stakeholders and lead cross-functional teams to align priorities, accelerate execution, and deliver measurable mid-market expansion and performance results

Requirements

What you’ll need

10+ years of experience in transformation, operations, strategy, or growth-focused roles within enterprise environments
Proven ability to lead cross-functional transformation initiatives that drive growth and measurable business impact
Demonstrated success building, scaling, or expanding solutions and capabilities within the mid-market segment
Experience in BPO, CX services, shared services, or transaction-processing environments preferred
Strong understanding of market dynamics, client expectations, and emerging trends (including AI) within CX and service delivery
Bachelor’s degree required; advanced degree a plus
Experience supporting mid-market growth strategies with a strong emphasis on sales enablement and client-centric solutions
Background in consulting, commercial strategy, or enterprise transformation roles
Experience integrating AI, analytics, or digital capabilities into client solutions
Experience managing vendor and partner ecosystems within a technology or services-driven environment

Benefits

Comp & perks

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
Retirement Savings: We support you as you invest in your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

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Applicant Tracking System Keywords

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Hard Skills & Tools

transformationoperationsstrategygrowthsales enablementAI integrationanalyticsdigital capabilitiesBPOCX services

Soft Skills

leadershipinfluencecross-functional collaborationclient engagementcommunicationstrategic thinkingproblem-solvingstakeholder managementteam alignmentperformance tracking

Certifications

Bachelor's degreeadvanced degree