Benefits Call Center Representative

Conduent

Benefits Call Center Representative for Conduent, solving complex problems and delivering customer service solutions remotely. Join a team with excellent training and career opportunities.

Posted 6/17/2026full-timeRemote • Alabama, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $1,844 per hourWebsite

About the role

Key responsibilities & impact

Join our team as a Benefits Call Center Representative.
Work in customer service.
Solve complex problems and deliver solutions.
Work collaboratively as a dependable team player.

Requirements

What you’ll need

Be at least 18 years or older
Have a High School Diploma, or equivalent
Be able to successfully pass a criminal background check
Have previous customer service and/or call center experience
Exhibit excellent customer service skills and effective communication skills
Can navigate multiple applications and research solutions with ease (10 plus systems)
Can successfully complete a mandatory paid training program
Must have strong multitasking abilities
Adaptability and willingness to learn new processes quickly
Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
Live in one of the following states AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicecall center experiencemultitaskinginternet speed testethernet connection

Soft Skills

problem solvingteam playereffective communicationadaptabilitywillingness to learn

Certifications

High School Diploma