Business Analyst I

Conduent

Business Analyst I supporting operations team by analyzing data and documenting business requirements. Collaborating with cross-functional stakeholders within the New Jersey FamilyCare Managed Care Program.

Posted 6/10/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $33 per hourWebsite

About the role

Key responsibilities & impact

Partner with cross-functional teams, including Operations, IT, QA, and Training, to support business initiatives and system enhancements
Participate in User Acceptance Testing (UAT) to validate that system changes align with business requirements
Create and maintain documentation, including business requirements documents (BRDs), workflows, and process maps
Monitor and report on project progress, including tracking risks, issues, and dependencies
Coordinate with internal teams to support timely resolution of escalations
Assist in analyzing current business processes and identifying opportunities for improvement and optimization
Develop a working knowledge of organizational operations, workflows, and applicable policies and regulations related to the NJ FamilyCare Managed Care Program
Manage multiple priorities effectively in a fast-paced environment while meeting deadlines
Perform other duties as assigned

Requirements

What you’ll need

Strong written and verbal communication skills
Demonstrated analytical thinking and problem-solving abilities
Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Teams)
Ability to learn and perform technical tasks in a systems-driven environment
Ability to work Monday through Friday, 8:00 AM – 4:30 PM ET or 8:30 AM – 5:00 PM ET
Ability to work overtime
**Preferred**
Up to 2 years of experience as a Business Analyst, Systems Analyst, or in a related role
Familiarity with ticketing systems, workflow tools, or issue-tracking platforms
Experience in healthcare, government programs, or eligibility/services environments

Benefits

Comp & perks

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

User Acceptance Testingbusiness requirements documentsworkflowsprocess mapsanalytical thinkingproblem-solvingtechnical tasks

Soft Skills

written communicationverbal communicationability to manage multiple prioritiesability to meet deadlines