Act as translator between business units and Technology team
Lead BA team to conduct requirements gathering meetings, JAD sessions, and root cause analysis
Document requirements, user stories, and functional specifications
Coordinate test activities and release management
Interact with business and operations stakeholders to determine requirements for new projects and enhancements
Participate in all phases of the SDLC to ensure implementation of system requirements
Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes
Define current/future state process flows
Handle change management. Conduct root cause analysis and risk/issue identification
Deliver artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design
Experience in data analysis using SQL, MS Access or related technologies
Develop and maintain a thorough understanding of business needs from both technical and business perspectives
Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios
Effectively prioritize and execute tasks in a high-pressure environment
Lead BA team and experience in team management, work delegation, mentoring and tracking
Requirements
Bachelor’s degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience
Minimum of 8 years’ experience in SDLC, gathering and documenting requirements for various complex business systems
Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques
Ability to grasp technical concepts and translate business requirements into Functional Specifications
Expert knowledge of TFS and tracking US and sprints management
Good knowledge of MS SharePoint at User and Admin level
Experience in data analysis using SQL, MS Access or related technologies
Lead BA team experience in team management, work delegation, mentoring and tracking
Ability to work with a sense of urgency and attention to detail
Excellent oral and written communication skills
Preferred: Past technical experience and/or development experience in any technologies and role
Preferred: Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid
Preferred: Experience in BPMN and UML Modeling
Preferred: CBAP Certification
Benefits
In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
Health insurance coverage
Voluntary dental and vision programs
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off (PTO) or vacation and/or sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
requirements gatheringJAD sessionsroot cause analysisdata analysisSQLMS AccessSDLCBPMNUML Modelingfunctional specifications
Soft skills
team managementwork delegationmentoringattention to detailcommunication skillsprioritizationexecution under pressureprocess improvementstakeholder interactionchange management