Benefits Administration Services Analyst II

Conduent

Benefits Administration Services Analyst II executing established benefits processes for Fortune 100 clients. Researching participant issues and mentoring junior members in hybrid work environment.

Posted 5/16/2026full-timeNoida • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Executes established benefits processes and seeks guidance from Sr. Analysts.
Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
Triages intermediate system issues to confirm adherence to requirements.
Performs peer review on work completed by other peers.
Interfaces with external client contacts to resolve day-to-day benefit questions.
Reviews benefit reports, determines action required and gives direction to team members.
Identifies system and process enhancements to improve process efficiencies.
Mentors and coaches junior members.
Performs other duties as assigned.

Requirements

What you’ll need

Requires formal education and relevant expertise in a professional, sales, or technical area.
College or university degree required.
Requires knowledge and experience in own field.
Will acquire higher-level knowledge and skills.
Develops an understanding of the company, processes, and customers.
Uses existing procedures to solve routine or standard problems.
Receives moderate guidance and direction from others.
Requires expanded conceptual understanding of theories, practices, and procedures.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

mentoringcoachingproblem-solvingcommunicationteam direction

Certifications

college degreeuniversity degree