Senior Benefits Administration Services Analyst

Conduent

Technical Business Analyst supporting Health & Welfare Administration solutions for Conduent. Collaborating across teams to improve benefits administration processes and client delivery.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $60,830 - $79,000 per yearWebsite

Tech Stack

Tools & technologies

SQLTFS

About the role

Key responsibilities & impact

Working closely with senior analysts to understand existing tools, systems, workflows, and client processes within the Health & Welfare Administration vertical.
Assisting with data analysis, system analysis, data cleanup, testing activities, and issue resolution.
Functioning as a Subject Matter Expert for assigned processes, including documentation, maintenance, and process improvements.
Communicating with technical teams, management, operations teams, and external clients to troubleshoot and resolve issues.
Supporting configuration and maintenance activities for benefits administration applications and related systems.
Recommending and executing enhancements to existing processes, workflows, and reporting solutions.
Creating and maintaining reports, documentation, and process artifacts to support operational efficiency.
Participating in system testing, validation, and implementation activities for enhancements and updates.
Analyzing business requirements and translating them into technical and operational solutions.

Requirements

What you’ll need

Have working knowledge of Health & Welfare Administration plans and processes.
Have a minimum of 3 years of relevant experience in benefits administration, business analysis, or related technical support roles.
Show proficiency with SQL, database navigation, and data analysis tools.
Show proficiency with Mainframe systems, Microsoft Word, Excel, PowerPoint, TFS, and Microsoft Access.
Demonstrate strong technical, analytical, problem-solving, and troubleshooting skills.
Be able to work independently with minimal supervision while utilizing appropriate resources and collaborating effectively with teams.
Have excellent listening, interpersonal, written, and verbal communication skills.
Be able to manage multiple priorities and work effectively in a client-focused environment.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata analysissystem analysisdata cleanuptestingissue resolutionprocess improvementsbusiness analysistechnical supportdatabase navigation

Soft Skills

analytical skillsproblem-solvingtroubleshootingindependent workcollaborationlistening skillsinterpersonal skillswritten communicationverbal communicationtime management