Benefits Administration Services Associate IV

Conduent

Benefits Administration Associate developing communication specs and content for US benefits plans. Collaborating with technical teams to ensure quality communications and participant engagement.

Posted 5/5/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

TFS

About the role

Key responsibilities & impact

Review client plan documents and convert requirements into clear communication specs (BRDs).
Create and update participant communications for US benefits plans.
Develop content for print, email, and web communications (automated and personalized).
Ensure communications follow style and quality standards.
Work closely with programmers, testers, and SMEs to review outputs and fix issues.
Support production activities and assist with updates and defect resolution.
Partner with client teams and internal stakeholders as needed.

Requirements

What you’ll need

Strong written communication and proofreading skills.
Good analytical and problem-solving abilities.
Ability to manage multiple tasks at once.
Comfortable working with technical teams and client-facing teams.
Experience with TFS or similar tools.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business requirements documentscontent developmentproofreadingstyle standardsquality standards

Soft Skills

written communicationanalytical skillsproblem-solvingtask managementcollaboration