Customer Care Agent

Conduent

Customer Care Agent at Conduent, responsible for interactions with travel agencies and consumers. Embodying quality standards and ensuring excellent customer experiences through supportive services.

Posted 4/14/2026full-timeHermosillo • 🇲🇽 MexicoJuniorWebsite

About the role

Key responsibilities & impact

First point-of-contact for travel agencies and consumers
Responsible for embodying client Quality Standards
Ensuring delivery on creating perfect vacations for customers

Requirements

What you’ll need

Customer care Experience
Call center experience minimum 6 months
Tourism related activities desirable
Fluent English-speaking skills
Good grammar skills
Computer skills
Internet speed of 25mbps minimum

Benefits

Comp & perks

Hybrid after 2 months of employment
Paid training starts on June 1st or earlier
Work schedule involves Mondays to Fridays, weekends included

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer carecall center experiencecomputer skillsinternet speed

Soft Skills

fluent Englishgood grammar