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Conduent

IT Operations Associate IV

Conduent

L1 Monitoring Analyst supporting and monitoring US Healthcare applications. Involves incident triage in a 24/7 environment with shift rotations based in India.

Posted 4/14/2026full-timeBangalore • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Verifies environment stability.
  • Recognized as a subject matter expert on Process and Systems.

Requirements

What you’ll need
  • Monitors and applications and processes issues, recommends long term remediation steps.
  • Creates documented process for daily activities.
  • Researches and advises on production anomalies.
  • Applies functional knowledge of the processes for remediation of anomalies.
  • Applies functional knowledge to support incident management requests.
  • Works with Support Teams to define root cause and replicate issues.

Benefits

Comp & perks
  • Conduent provides mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments.
  • Opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.
  • Mentorship and training for team members.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
subject matter expertproblem solvingcommunicationcollaboration