Administer and support the Ping (ForgeRock) Identity Platform (AM, IDM, DS, IG)
Install, configure, and maintain IAM environments across development, QA, and production
Manage identity infrastructure including Access Management (SSO, MFA, federation) and Directory Services (LDAP, replication, tuning)
Monitor system performance, availability, and capacity; implement proactive improvements
Troubleshoot and resolve IAM-related issues across infrastructure, application, and integration layers
Configure and maintain Authentication trees/journeys, OAuth2, OpenID Connect, SAML integrations, Policy enforcement and access controls
Support high availability and disaster recovery (DR) configurations
Work closely with DevOps teams to implement CI/CD pipelines for IAM deployments
Perform patching, upgrades, and security hardening of IAM systems
Maintain system documentation, runbooks, and operational procedures
Ensure compliance with security policies and regulatory requirements.

Requirements

10+ years of experience in Identity and Access Management (IAM)
5+ years of hands-on experience with Ping (ForgeRock) (AM, IDM, DS preferred)
Strong experience with LDAP directory services and schema design
Experience in SSO, Federation, and Identity protocols (SAML, OAuth2, OIDC)
Experience administering Linux/Unix systems
Familiarity with web/app servers (Tomcat, Nginx, Apache)
Experience with scripting (Shell, Python, or similar)
Understanding of networking fundamentals (DNS, load balancing, SSL/TLS)
Experience with monitoring tools (Splunk, Prometheus, etc.)
Strong troubleshooting and performance tuning skills.
Experience with containerization and orchestration (Docker, Kubernetes) preferred.
Familiarity with cloud platforms (AWS, Azure, GCP) preferred.
Security certifications (e.g., CISSP, CISM) or ForgeRock certifications preferred.

Benefits

Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
Retirement Savings: Robust programs to help you secure your financial future.
Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
Career Growth Opportunities: Paths for advancement within a global organization.
Paid Training: Learn while you earn with award-winning learning platforms.
Paid Time Off: Competitive PTO packages to help you recharge.
Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Identity and Access Management (IAM)Ping (ForgeRock)LDAPSSOFederationSAMLOAuth2OpenID ConnectLinux/UnixScripting

Soft Skills

troubleshootingperformance tuning

Certifications

CISSPCISMForgeRock certifications