Benefits Payroll Support Associate
Conduent
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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Salary
💰 $29,640 - $37,050 per year
About the role
- provide accurate, timely, and empathetic support to employees regarding payroll, taxes, and other benefits-related inquiries
- manage a steady volume of inbound calls
- answer questions about payroll and tax matters such as W-2s, stock options, and deductions
- provide guidance while following established procedures
Requirements
- Previous customer service and call center experience
- Strong analytical skills and attention to detail
- Experience working with payroll, taxes, or employee financial services preferred
- Excellent internet navigation and typing skills
- Strong verbal and written communication skills
- Ability to multitask effectively while managing a high volume of calls
- Ability to follow guidelines and provide accurate information
- Self-motivated and able to work independently in a remote environment
- High school diploma/GED
- Successful completion of background check
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payrolltaxesW-2stock optionsdeductionscustomer servicecall center experienceinternet navigationtyping skillsemployee financial services
Soft Skills
analytical skillsattention to detailverbal communicationwritten communicationmultitaskingself-motivatedindependent workempathyguideline adherencetime management
Certifications
high school diplomaGED