Conduent

Technical Business Analyst

Conduent

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $43,200 - $54,000 per year

Job Level

Junior

About the role

  • Gather and analyze business requirements to support system enhancements and operational needs.
  • Write and refine user stories; manage and prioritize the product backlog to maximize business value.
  • Perform business analysis activities, including documenting requirements and creating project specifications.
  • Validate software performance, stability, and interoperability across systems.
  • Support Change Requests through SIT, UAT, Client UAT, and production deployment.
  • Build a working understanding of departmental processes, systems, and applications to effectively troubleshoot issues.
  • Partner with Conduent technical teams to report, diagnose, and resolve technical issues.
  • Track and maintain equipment inventory, ensuring all assets are accurately logged.
  • Support system updates and coordinate testing with internal and external technical teams.
  • Assist with system credential requests for both Conduent and client systems.
  • Serve as a liaison between internal teams and the client to resolve network or application issues.

Requirements

  • Minimum of one year of experience in systems analysis, including writing user stories and refining requirements through team collaboration.
  • Experience working directly with staff, product teams, and client teams to support product vision and roadmaps.
  • Proficiency with MS Office applications and Visio.
  • Strong communication skills.
  • Ability to work weekend hours as needed.
Benefits
  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
  • Retirement Savings: We will support you as you save for your future.
  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diverse efforts.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisuser storiesrequirements documentationproject specificationssoftware performance validationsystem interoperabilityChange Requestsequipment inventory trackingsystem updates coordinationtroubleshooting
Soft Skills
communicationcollaborationproblem-solvingliaisonprioritization