IT Procurement Services Analyst – HW/SF
Conduent
full-time
Posted on:
Location Type: Remote
Location: Mexico
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About the role
- Accountable for ensuring overall client satisfaction whilst meeting Conduent's global audit, compliance, risk and control requirements.
- End to end IT procurement process accountability including relationship management, request management and escalations
- Work with other internal & external teams to effectively control procurement requests
- Move the procurement request through the process as quickly and effectively as possible
- Identify opportunities to improve the process through partnership with other teams
- Effectively follow up with clients in a timely, professional manner. Manage relationship of clients throughout the procurement process
- Follow up with internal and external parties when activities go beyond their expected duration
- Manage selected Corporate Executive relationships and provide back-up for others
- Assist with balancing teamwork load
- Develop and maintain end to end process for tracking turnaround times of deliverables from team and other processing areas
Requirements
- Experience with client service and management of internal and client expectations
- The ideal candidate will have a strong procurement or finance background and/or desire to understand the process
- Experience of working within a strong regulatory/control environment
- Experience with SAP Ariba Procurement tool
- Degree level educated, or equivalent, with a good general academic background
- Related market qualifications a plus
- English proficiency
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
procurementfinanceregulatory complianceclient service managementprocess improvementrelationship managementrequest managementturnaround time tracking
Soft Skills
client satisfactionprofessional communicationteamworktimelinessproblem-solving