Conduent

Order To Cash Analyst II

Conduent

full-time

Posted on:

Location Type: Hybrid

Location: Pasay City • Philippines

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About the role

  • Ensures management of the end-to-end Order to Cash process.
  • Breaks down sub-processes from a transaction management perspective.
  • Manages individual elements of the sub-process from a service delivery perspective.
  • Assists first-level people managers in goal setting, periodic process reviews, and performance reviews of team members.
  • Sends updates and gains approvals from stakeholders on process documents.
  • Owns the creation and publication of SLAs and KPIs for the sub-process and improvements.
  • Understands, applies, and interprets team policies.
  • Focuses on quality and continuous process improvement ideas.
  • Provides new team member training and refresher training.
  • Maintains first level ownership and updating of error data bank and provides inputs for corrective action.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Requirements

  • Requires knowledge and experience in specific field.
  • College or university degree required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
goal settingperformance reviewsprocess improvementtrainingstakeholder communication