Conduent

HR Solutions Services Associate IV

Conduent

full-time

Posted on:

Location Type: Hybrid

Location: Pasay City • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

About the role

  • Works autonomously within established procedures.
  • Performs tasks based on established procedures.
  • Uses data organizing and coordination skills to perform business support or technical work.
  • Completes assignments and facilitates the work of others.
  • Suggests work procedure and practice enhancements to improve efficiency.
  • Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
  • Resolves telephone and chat inquiries quickly.

Requirements

  • Requires vocational training, certifications, licensures, or equivalent experience.
  • Acts as a technical expert in some areas.
  • Has advanced and specialized expertise within a range of analytical or operational processes.
  • Understanding of how best teams integrate and work together to achieve company goals.
  • Provides subject matter guidance to junior team members.
  • Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
Benefits
  • Complies with all policies and standards.
  • Advises on benefit plan options.
  • Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes, and policies.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
data organizing skillscoordination skillsbusiness supporttechnical expertiseanalytical expertiseoperational processes expertiseteam integrationsubject matter guidanceissue investigationefficiency improvement
Certifications
vocational trainingcertificationslicensures