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Lead, CRM Developer
Condominium Authority of OntarioLead CRM Developer at the Condominium Authority of Ontario, guiding development of Dynamics 365 services with a focus on solution architecture. Engage with cross-functional teams while mentoring developers and analysts.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Dynamics 365 CRM development, including customization, integration, and automation using Microsoft Azure services. Proven ability to lead cross-functional teams and manage multiple projects while ensuring adherence to DevSecOps practices and CI/CD pipeline management.
Highest-signal resume keywords
Dynamics 365 CRM DevelopmentSolution ArchitectureCI/CD Pipeline ManagementC# ProgrammingMicrosoft Power Automate
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Dynamics 365 CustomizationWorkflowsPluginsCustom EntitiesSystems IntegrationAutomated TestingDevSecOps PracticesTechnical Debt ManagementProblem-SolvingDebugging
Soft Skills
LeadershipMentoringCommunicationInterpersonal Skills
Tools & Technologies
Microsoft AzureMicrosoft CopilotPower PlatformGitCI/CD Tools
Certifications & Qualifications
Bachelor's Degree in Computer Science
Industry Keywords
CRM AIEnterprise Data ManagementGovernanceSoftware Development Lifecycle
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Manage and prioritize work across multiple products and service areas
- Lead multiple CRM projects concurrently, from discovery through automated testing and deployment
- Provide hands-on development expertise in Dynamics 365 CRM
- Lead and mentor a cross-functional team of developers, business analysts, and quality assurance professionals
- Configure and customize Dynamics 365 to meet business needs
- Design and implement integrations between Dynamics 365 and third-party or in-house systems
- Automate business processes using Microsoft Azure services
- Apply CRM AI and Microsoft Copilot tools
- Build and manage CI/CD pipelines with a DevSecOps mindset
- Manage technical debt through proactive refactoring and system improvements
- Identify and resolve technical issues promptly
Requirements
What you’ll need- Bachelor's degree in Computer Science or a related field
- 7+ years of experience in Dynamics 365 CRM development, including customization, extensibility, workflows, plugins, and custom entities
- Solid experience in solution architecture and systems integration
- Proven experience leading and mentoring cross-functional teams
- Strong understanding of the full software development lifecycle
- Experience with CI/CD pipelines, DevSecOps practices, and automated testing frameworks
- Strong proficiency in C# and version control with Git
- Hands-on experience with Microsoft Power Automate and the wider Power Platform
- Knowledge of CRM AI and Microsoft Copilot technologies
- Experience with enterprise data management and governance
- Excellent problem-solving and debugging skills, combined with strong communication and interpersonal skills
Benefits
Comp & perks- 100% employer-paid medical, dental, and vision coverage
- Employer-matched RRSP/TFSA contributions
- Flexible hybrid work model (two remote days per week)
- Vacation, personal, and sick days
- Professional development and learning support
- Employee gym and bike-share discounts