Condominium Authority of Ontario

Senior Digital Communications Advisor

Condominium Authority of Ontario

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Job Level

Senior

Tech Stack

WordPress

About the role

  • Serve as the go-to person for web content management and creation
  • Be a coach and mentor to junior team member
  • Become a condo expert who can translate consumer protection information into clear, plain-language, actionable messages that drive results and align with CAO’s voice.
  • Oversee roll out of new and updated web content in response to changes in the law, sector dynamics, what’s in the news and what CAO would like to promote.
  • Bring a creative voice to the table for how CAO can leverage its website to promote its initiatives and better serve its clients
  • Work closely with colleagues and external vendors to ensure website content is optimized for accuracy, user experience and search engine visibility.
  • Provide meticulous review of content, using latest AI tools and tactics as necessary.
  • Establish and refine processes to continuously audit and enhance CAO web content
  • Manage web communication projects from planning to execution, ensuring deadlines are met, budgets are adhered to, and objectives are achieved.
  • Coordinate cross-functional teams, including designers, writers, and external vendors, to deliver high-quality work.
  • Champion the ongoing implementation of branding guidelines.
  • Track project milestones, ensure timely delivery, and communicate progress to stakeholders.
  • Collaborate with external vendors to manage translation of web content into French
  • Perform other related duties as required.

Requirements

  • Bachelor’s degree in marketing, communications or a related field
  • Understanding of web design and content management, in particular WordPress and associated plug-ins.
  • 6 + years of related experience with an emphasis on content management and creation for digital channels
  • Strong project management skills with experience managing multiple projects simultaneously.
  • Strong team player: able to work collaboratively, take responsibility, and understand their role in building a positive public perception of the organization
  • Excellent editing, writing, research and messaging skills.
  • Commitment to maintaining high standards of quality, including meticulous attention to detail.
  • The ability to thrive and deliver in a dynamic environment
  • Desire to support consumer protection while learning condo policy
  • Strong planning, organization, and project management skills
  • Command of French is an asset
Benefits
  • Competitive compensation
  • Health benefits
  • Pension matching
  • Hybrid work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
web content managementcontent creationproject managementeditingwritingresearchmessagingWordPressAI toolsFrench language
Soft skills
coachingmentoringcollaborationattention to detailteam playerorganizational skillscommunicationcreativityadaptabilityresponsibility
Certifications
Bachelor’s degree in marketingBachelor’s degree in communicationsrelated field degree