Program Manager
RELX
CloudPMP
Principal Program Analyst
Concurrent Technologies Corporation
full-time
Posted on:
Location: District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $130,000 per year
Job Level
Lead
Tech Stack
Cyber Security
About the role
- Provide expert program management, policy analysis, and operational support for the Incapacitated Adult Child (INCAP) program within the Office of the Secretary of Defense (OSD) Personnel and Readiness (P&R) Manpower and Reserve Affairs.(M&RA) Office.
- Support program oversight and enhancements to improve operational effectiveness.
- Oversee activities related to the INCAP portal development and operations.
- Coordinate with Defense Manpower Data Center (DMDC) to obtain Authority to Operate (ATO) and ensure compliance with cybersecurity and Personally Identifiable Information (PII) safeguard requirements.
- Develop and maintain a master Point of Contact (PoC) list for all participating organizations.
- Identify and recommend priority enhancements to improve portal quality, operational effectiveness, and usability.
- Ensure the portal supports initial applications, quadrennial certifications, and consolidates disparate service methods of data collection.
- Monitor and analyze program statistics and metrics to support oversight and data-driven decision making.
- Identify deficiencies and recommend improvements to inform program efforts.
- Ensure all data collected is owned by the government and available for historical analysis.
- Collaborate with Service-level offices to ensure seamless application processing and determinations.
- Develop clear and understandable directions for families to provide appropriate documentation and complete registrations.
- Support strategic communication and outreach efforts to enhance user adoption and program awareness.
- Support ongoing maintenance and adjustments to the portal as necessary to align with evolving program needs.
- Provide recommendations for updates to DoD policy and guidance related to the INCAP program.
- Support organizational change management efforts, including stakeholder management, strategic communication, and user adoption assessments.
Requirements
- Bachelor's degree in Public Administration, Business, or related field.
- Ten or more years of experience in program management, policy analysis, or operational support within the DoD or federal government
- Demonstrated experience with data analysis, reporting, and visualization tools.
- Strong oral and written communication skills, with the ability to produce high-quality materials under tight deadlines.
- Ability to work collaboratively in a fast-paced environment and communicate effectively with senior leaders.
- Active Secret security clearance.
- Minimum Clearance Required: Secret Clearance Level. Must Be Able to Obtain: Secret.
- Preferred: Master's degree in Public Administration, Business, or related field.
- Preferred: Experience supporting programs related to secondary dependency determinations or similar family support initiatives.
- Preferred: Familiarity with DMDC processes and systems.
- Preferred: Knowledge of DoD policies and procedures related to personnel and readiness programs.
