Concord

Cybersecurity Consultant, Customer Trust & Assurance

Concord

contract

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $70 - $85 per hour

Job Level

Mid-LevelSenior

Tech Stack

Cyber Security

About the role

  • Respond to customer security RFIs, questionnaires, and due diligence requests related to the organization's security, privacy, and compliance posture.
  • Collaborate with internal to gather and validate responses.
  • Leverage and support update of central repository of answers to streamline response times and ensure consistency across responses.
  • Interpret and communicate technical concepts to non-technical customer audiences in a clear and concise manner.
  • Support ad hoc customer trust and assurance projects, including audits, certifications, and process improvements.
  • Ensure timely and accurate delivery of all responses, tracking customer deadlines and response status.

Requirements

  • 5+ years of experience in IT, cybersecurity, or a related technical field
  • Experience with customer relationship/responses and/or sales related pursuits
  • Strong understanding of core security concepts (e.g., access controls, encryption, risk management, security frameworks).
  • Excellent written and verbal communication skills, with the ability to convey complex topics clearly.
  • Proven experience working with customer trust, assurance, security questionnaires, or security documentation.
  • Fluency in French and residency in Europe are required.
  • Must be authorized to work legally in the US without sponsorship, now or in the future.
Benefits
  • Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
  • Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
  • Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
  • Disability Insurance: Short- and long-term coverage, fully paid by the employer.
  • Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
  • Employee Assistance Program (EAP): Access to personal and professional support resources.
  • Career Growth Opportunities: Pathways for advancement and skill development.
  • Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cybersecuritysecurity frameworksaccess controlsencryptionrisk managementcustomer relationship managementsecurity documentationauditsprocess improvements
Soft skills
written communicationverbal communicationcollaborationinterpretation of technical conceptsattention to detailtime management