Concord

Personalization Specialist – Retail/E-commerce

Concord

contract

Posted on:

Location Type: Hybrid

Location: Dallas • Texas • 🇺🇸 United States

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Salary

💰 $50 - $60 per hour

Job Level

Mid-LevelSenior

About the role

  • Managing ongoing updates from the business within personalization experiences like promo, SKU and creative updates that impact the experience.
  • Ongoing tracking, reporting and measurement of personalization experiences.
  • Work cross-functionally with many other departments to coordinate and execute operational needs and/or to set up a new or optimize an existing personalization experience.
  • Assist in the prioritization of business updates, new personalization features, and experiments.
  • Partner with the Senior Product Manager to manage the backlog of experiments, creative updates, and new features.
  • Support two business units under the direction of the Personalization Strategy Lead.
  • Work closely with both the Sr. Product Manager managing the personalization roadmap as well as the CRM personalization lead to ensure experiences are coordinated, optimized, and measurable across channels.

Requirements

  • must be authorized to work legally in the US without sponsorship, now or in the future.
  • Bachelor’s degree in Marketing, Business, Technology, or a related field.
  • 3-7 years of experience in marketing or e-commerce solutions, with a proven track record of leading personalization strategies.
  • Strong understanding of digital marketing channels, tools, and best practices.
  • Data savvy; data analyst skill set is a plus.
  • Ability to manage multiple priorities and thrive in a fast-paced environment.
  • Experience with data-driven test-and-learn methodology and practice preferred.
  • Experience with personalization platforms and technologies; Salesforce MCP experience preferred.
Benefits
  • Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
  • Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
  • Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
  • Disability Insurance: Short- and long-term coverage, fully paid by the employer.
  • Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
  • Employee Assistance Program (EAP): Access to personal and professional support resources.
  • Career Growth Opportunities: Pathways for advancement and skill development.
  • Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
personalization strategiesdata analysisdigital marketinge-commerce solutionsdata-driven test-and-learn methodologymarketing best practices
Soft skills
ability to manage multiple prioritiesthrive in a fast-paced environmentcross-functional collaboration