Agile Project Manager
Concord Servicing
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • Mexico
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About the role
- Manage delivery using Agile methodologies (Scrum, Kanban, or hybrid)
- Participate in Agile ceremonies (stand-ups, sprint planning) and provide status reporting
- Identify and manage risks, dependencies, and blockers
- Gather, document, and refine business and functional requirements
- Translate requirements into user stories with clear acceptance criteria
- Support UAT planning, execution, and validation
- Triage, prioritize, and monitor engineering tickets (bugs, enhancements, requests)
- Ensure tickets are actionable, tracked, and progressing; follow up on aging or stalled items
- Collaborate with the business and engineering to align priorities and manage capacity
- Track sprint progress and maintain visibility into tickets requiring action
- Drive process improvements to increase efficiency and reduce bottlenecks
Requirements
- 3+ years of Agile project management or Scrum Master experience
- Strong Business Analysis experience (requirements gathering, user stories, process mapping)
- Hands-on experience managing and triaging tickets in Jira
- Experience using Slack for team communication and coordination
- Proven ability to manage multiple priorities in a fast-paced environment
- Strong communication, organization, and problem-solving skills
Benefits
- Grocery Vouchers
- Internet Bonus
- Medical Insurance
- Life Insurance
- Dental Insurance
- Law Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile methodologiesScrumKanbanbusiness analysisrequirements gatheringuser storiesUAT planningprocess mappingticket triagingstatus reporting
Soft Skills
communicationorganizationproblem-solvingcollaborationprioritizationrisk managementcapacity managementprocess improvementefficiency enhancementstakeholder alignment