Concord Servicing

UCC-Lien Analyst

Concord Servicing

full-time

Posted on:

Location Type: Hybrid

Location: Insurgentes Sur • Mexico

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About the role

  • Manage the Lien Inquiry Inbox (HubSpot) for timely responses to stakeholders.
  • Research UCC filing statuses and address inquiries related to filings and requests.
  • Coordinate with clients on lien documentation and special handling needs.
  • Maintain logs and documentation for case resolutions.
  • Prepare subordination documents for review and approval.
  • Verify lien details, including debtor information and collateral descriptions.
  • Ensure compliance with state and federal UCC filing regulations.
  • Support UCC filings and terminations under the UCC / Lien Manager's direction.
  • Identify process bottlenecks and suggest automation or workflow improvements.
  • Assist in user acceptance testing (UAT) for system enhancements.
  • Support client onboarding by preparing data templates and validating uploads.
  • Provide feedback to the Manager on recurring issues and training needs.

Requirements

  • - **Experience:** 2–4 years of experience in lien operations, UCC filings, loan servicing, or related financial services. Understanding of UCC processes, secured lending, and lien filing procedures.
  • - **Education:** Associate or bachelor’s degree in business or related field preferred.
  • - **Communication Skills:** Exceptional written and verbal communication skills in English
  • - T**echnical Skills:****o Proficiency with Microsoft Office (Excel, Outlook, Word).**o Experience with vendor systems such as Wolters Kluwer or LienFlow preferred.**o Familiarity with CRM systems (e.g., HubSpot) and ticket tracking workflows.
  • - ·**Competencies:****o Strong attention to detail and documentation accuracy.**o Excellent time management and multitasking abilities.**o Professional communication skills with both clients and internal teams.
  • - Ability to learn new systems and follow structured procedures.
Benefits
  • - Grocery Vouchers
  • - Internet Bonus
  • - Medical Insurance
  • - Life Insurance
  • - Dental Insurance
  • - Law Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UCC filingslien operationsloan servicingdocumentation accuracydata validationuser acceptance testingprocess automationworkflow improvementssubordination documentssecured lending
Soft Skills
communication skillsattention to detailtime managementmultitaskingprofessional communicationproblem-solvingstakeholder managementclient coordinationfeedback provisionadaptability