Collections

• Review and develop collection strategies for accounts over 90 days past due, focusing on full payments, cash settlements, or appropriate payment plans.
• Utilize effective collection and negotiation techniques to mitigate losses prior to charge-off and litigation.
• Negotiate forbearance and restructure agreements; refer cases requiring legal action to the Asset & Litigation specialist.
• Timely refer repossession of leased equipment and provide input for final equipment sales to the Asset & Litigation specialist.
• Assist in the litigation process to ensure timely filing of lawsuits.
• Manage bankruptcies by filing timely proofs of claim and communicating with debtors' counsel and Bankruptcy Trustees.
• Conduct asset searches and skip tracing as necessary.
• Document collection efforts and account strategies in CMARS and maintain organized correspondence files.
• Keep management updated on significant developments related to account activities.
• Ensure compliance with internal policies and utilize outside collection agencies when appropriate.
• Maintain accurate records and provide timely updates for management reporting.
• Perform other assigned duties as needed.

Workout Specialist – Advanced Collections

Commercial Collections Representative

Supervisor, Commercial Collections

Manager, Global Collections Compliance