Account Manager
Concord Servicing
full-time
Posted on:
Location Type: Hybrid
Location: Scottsdale • Arizona • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- - Develop and maintain strong relationships with assigned client accounts.
- - Act as the main point of contact for clients, addressing their needs and concerns.
- - Gain a deep understanding of clients' business objectives and provide strategic guidance and support.
- - Identify growth opportunities within client accounts and collaborate with internal teams to implement strategies.
- - Monitor and analyze client performance metrics.
- - Prepare and present regular reports and updates to clients on account status and progress.
- - Ensure timely and accurate delivery of services to clients.
- - Resolve client issues and disputes in a timely and satisfactory manner.
Requirements
- - Proven experience in account management or a similar role.
- - Excellent communication and interpersonal skills.
- - Strong problem-solving and negotiation abilities.
- - Ability to build and maintain strong client relationships.
- - Detail-oriented with strong organizational skills.
- - Ability to multitask and prioritize tasks effectively.
- - Proficient in Microsoft Office Suite.
- - Bachelor's degree in business administration or a related field.
- - Must be willing and able to travel as required by clients/projects.
Benefits
- - Health Care Plan (Medical, Dental & Vision)
- - Retirement Plan (401k, IRA)
- - Life Insurance (Basic, Voluntary & AD&D)
- - Paid Time Off (Vacation, Sick & Public Holidays)
- - Family Leave (Maternity, Paternity)
- - Short-Term & Long-Term Disability
- - Wellness Resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementbusiness administration
Soft skills
communication skillsinterpersonal skillsproblem-solvingnegotiationrelationship buildingorganizational skillsmultitaskingprioritization