IT Support

• Track and respond to correspondence
• Assist with credit reporting disputes
• Maintain records of compliance activities
• Prepare and file compliance reports
• Intake and process compliance-related correspondence, including disputes, agency complaints, and attorney communications. Research, and draft responses to Agency complaints (BBB, CFPB, etc.) within the required deadlines
• Report complaints, disputes, exceptions, or other compliance defects to clients as contractually required, through the approved channels

Compliance & Credit Specialist

IT Engineer I