Regional Director, Operations

Concord Hospitality Enterprises

Regional Director overseeing operations across Common Oaks Lodging’s multi-hotel portfolio. Managing standards, financial trends, asset protection, planning, and Resident General Manager development.

Posted 8/18/2026full-timeRemote • Raleigh • North Carolina • 🇺🇸 United StatesLead💰 $96,081 - $108,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing hotel operations, focusing on performance evaluation, team development, and financial analysis to enhance guest and associate satisfaction while upholding brand standards.

Highest-signal resume keywords

Hotel Operations ManagementTeam Coaching and MentoringFinancial AnalysisPerformance Review ConductingLong-Range Planning

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Operational StandardsService StandardsAsset EvaluationCorrective Action ImplementationGuest Satisfaction AnalysisAssociate Satisfaction AnalysisTroubleshootingProject ManagementBrand Standards UpholdingManagement Reporting

About the role

Key responsibilities & impact

Manage the overall operations of multiple hotels in a designated region
Manage projects as directed by the VP of Operations
Maintain operational and service standards
Handle long-range planning and troubleshooting
Coach and mentor hotel teams
Train and develop new Resident General Managers
Conduct performance reviews, plans, and actions for direct reports
Analyze financial information, guest satisfaction, and associate satisfaction for trends
Assist management teams in implementing corrective plans and actions
Perform regular asset evaluations to protect owners’ assets
Ensure long-range plans are in place at all hotels under directive
Investigate problems arising in hotel operations
Prepare reports for management decisions and perform critical evaluations
Uphold brand standards

Requirements

What you’ll need

Qualifications, specific experience, licenses, and certifications are not stated in the posting

Benefits

Comp & perks

Medical, dental, and vision plans
Life insurance
Short-term and long-term disability options
401K options
Tuition assistance
Discounted room rates at Concord managed hotels
Training and development
Discretionary annual bonus
Career advancement opportunities
Work-life balance
Diversity and inclusion support