ConcertoCare

HR Operations – Project Analyst

ConcertoCare

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75,000 - $85,000 per year

About the role

  • Track and report on talent acquisition metrics such as time-to-fill, quality of hire, and diversity hiring outcomes.
  • Oversee daily HR operations, ensuring efficient and compliant HR processes (e.g., personnel records, HRIS data accuracy, onboarding/offboarding).
  • Develop, track, and analyze HR metrics and dashboards to measure the effectiveness of HR programs and identify areas for improvement.
  • Prepare and present regular reports to HR leadership and management teams.
  • Drive process improvements and automation initiatives to enhance HR service delivery.
  • Facilitate and analyze surveys; including onboarding, engagement and exit surveys
  • Manage and standardize all employee leave processes (FMLA, ADA, state family leave, and company PTO policies) across all markets.
  • Implement and maintain systems for leave tracking and reporting.
  • Serve as the escalation point for complex leave cases and coordinate with HRBP, payroll and benefits teams for pay and benefits continuity.
  • Audit leave data regularly to ensure compliance with federal and state laws.
  • Responsible for Occupational Health program management, inclusive of required Vaccinations, Annual Flu, and Incident Intervention in partnership with the Clinical team.
  • Oversee the collection, verification, and secure storage of vaccination and health-related documentation in compliance OSHA.
  • Respond promptly to Occupational Health questions.
  • Support and monitor workplace safety programs across all markets, including incident tracking and prevention initiatives.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certificate (e.g., SHRM-CP, PHR) preferred.
  • 5+ years of progressive HR experience, with demonstrated expertise in leave management, talent acquisition, and HR operations.
  • Strong knowledge of federal and state employment laws and effective HR practices.
  • Analytical mindset with experience in HR metrics and reporting.
  • Proficiency with HRIS, applicant tracking systems, and data analysis tools.
  • Ability to navigate ambiguity and new challenges.
  • Embrace opportunities to continuously learn.
  • Ability to manage confidential information with integrity and discretion.
  • Critical thinking skills with ability to research, troubleshoot, and resolve issues.
  • Excellent communication, organizational, and critical thinking skills with the ability to produce accurate work results and handle multiple tasks in a fast paced, high-volume environment.
Benefits
  • full healthcare coverage
  • 401K with match
  • a broad range of other health, wellness, and financial benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
leave managementtalent acquisitionHR operationsHR metricsdata analysisprocess improvementsautomation initiativesoccupational health program managementincident trackingcompliance auditing
Soft Skills
analytical mindsetcritical thinkingcommunicationorganizational skillsintegritydiscretionability to navigate ambiguityproblem-solvingability to handle multiple taskscontinuous learning
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business AdministrationMaster’s degreeSHRM-CPPHR