ConcertoCare

HR Operations – Project Analyst

ConcertoCare

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $75,000 - $85,000 per year

Job Level

Mid-LevelSenior

About the role

  • Track and report on talent acquisition metrics such as time-to-fill, quality of hire, and diversity hiring outcomes.
  • Oversee daily HR operations, ensuring efficient and compliant HR processes (e.g., personnel records, HRIS data accuracy, onboarding/offboarding).
  • Develop, track, and analyze HR metrics and dashboards to measure the effectiveness of HR programs and identify areas for improvement.
  • Prepare and present regular reports to HR leadership and management teams.
  • Drive process improvements and automation initiatives to enhance HR service delivery.
  • Facilitate and analyze surveys; including onboarding, engagement and exit surveys
  • Manage and standardize all employee leave processes (FMLA, ADA, state family leave, and company PTO policies) across all markets.
  • Implement and maintain systems for leave tracking and reporting.
  • Serve as the escalation point for complex leave cases and coordinate with HRBP, payroll and benefits teams for pay and benefits continuity.
  • Audit leave data regularly to ensure compliance with federal and state laws.
  • Responsible for Occupational Health program management, inclusive of required Vaccinations, Annual Flu, and Incident Intervention in partnership with the Clinical team.
  • Oversee the collection, verification, and secure storage of vaccination and health-related documentation in compliance OSHA.
  • Respond promptly to Occupational Health questions.
  • Support and monitor workplace safety programs across all markets, including incident tracking and prevention initiatives.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certificate (e.g., SHRM-CP, PHR) preferred.
  • 5+ years of progressive HR experience, with demonstrated expertise in leave management, talent acquisition, and HR operations.
  • Strong knowledge of federal and state employment laws and effective HR practices.
  • Analytical mindset with experience in HR metrics and reporting.
  • Proficiency with HRIS, applicant tracking systems, and data analysis tools.
  • Ability to navigate ambiguity and new challenges.
  • Embrace opportunities to continuously learn.
  • Ability to manage confidential information with integrity and discretion.
  • Critical thinking skills with ability to research, troubleshoot, and resolve issues.
  • Excellent communication, organizational, and critical thinking skills with the ability to produce accurate work results and handle multiple tasks in a fast paced, high-volume environment.
Benefits
  • full healthcare coverage
  • 401K with match
  • a broad range of other health, wellness, and financial benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
leave managementtalent acquisitionHR operationsHR metricsdata analysisprocess improvementsautomation initiativesoccupational health program managementincident trackingcompliance auditing
Soft skills
analytical mindsetcritical thinkingcommunicationorganizational skillsintegritydiscretionability to navigate ambiguityproblem-solvingability to handle multiple taskscontinuous learning
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business AdministrationMaster’s degreeSHRM-CPPHR