Capital Markets Manager
Brightspeed
Clinical Excellence Manager
Concert Health
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $105,000 per year
Job Level
Mid-LevelSenior
About the role
- Direct oversight of Collaborative Care Clinician’s performance including clinical metrics, schedule management, coaching, performance management, and clinical supervision.
- Responsible for supporting pod and partner workflows and needs in partnership with the Associate Clinical Director.
- Manages employee schedules including shift coverage for assigned practices, approving time off and vacation requests, and ensuring the attendance policy is being adhered to.
- Supervises and mentors employees including patient care, performance evaluations, development of career goals, and disciplinary action, including and up to termination.
- Partners with Associate Clinical Director to ensure department objectives are being met; recommends ways to improve efficiency and minimize barriers.
- Serves as a resource to direct reports in resolving and documenting complex patient situations including escalated complaints, patient terminations, and incident reporting.
- Responsible for keeping an open line of communication with all Clinical Excellence Managers, Associate Clinical Directors, and upper management.
- Handles escalated employee relations concerns with guidance from the Associate Clinical Director and HR.
Requirements
- Masters degree in social work, counseling, or related field.
- Licensed to practice in the state of California as an independent clinician (LCSW, LPCC, or equivalent).
- Additional state licenses and/or willingness to acquire additional licenses.
- Minimum of 5+ years of clinical experience, with at least 3 years of experience in clinical supervision or clinical leadership capacity.
- Demonstrated competency working in health care technological platforms such as electronic health records or CRMs (i.e. Salesforce).
- Demonstrated competency guiding clinical care in line with the Collaborative Care Model.
- Proficiency in evidence-based treatment approaches (Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation).
- Technical proficiency in a variety of platforms including EHRs, ability to quickly learn new technology.
- Knowledge of/experience with behavioral health tools (PHQ9, GAD7, CSSRS, etc.).
- Capability to provide clinical care to patients in primary care settings, including those as young as 6 years old, as well as in women's health.
Benefits
- 100% remote with employer supplied computer equipment.
- Opportunities for Supervision.
- Work/life balance with 14 paid holidays, sick time, and additional PTO plans.
- Medical, Dental, and Vision plans effective on the first day of employment.
- Employer paid Short Term Disability and Long Term Disability plans.
- Employer paid Life and AD&D insurance of $50,000.
- Employer paid Parental Leave of 12 weeks.
- 401K.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical supervisionclinical leadershipevidence-based treatmentProblem-Solving TreatmentMotivational InterviewingCognitive Behavioral TherapyBehavioral Activationpatient carecomplex patient situationsincident reporting
Soft skills
coachingperformance managementmentoringcommunicationconflict resolutionorganizational skillsefficiency improvementteam collaborationemployee relationsschedule management
Certifications
Masters degree in social workMasters degree in counselingLicensed Clinical Social Worker (LCSW)Licensed Professional Clinical Counselor (LPCC)state licensesindependent clinician license
